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It is the passenger's responsibility to obtain and ensure that they are holding valid visa, insurances and travel documents. American Airlines cannot be held liable for missing or invalid documents.

Address:

American Airlines, Inc.
Orient House (HAA3),
Po Box 365, Waterside,
Harmondsworth,
UB7 0GB
United Kingdom

People Entitled: Ivonne Brauburger

Tel.: 02-319-3401 (Seoul office)- 051-807-8801 (Busan office)

Email: International.CustomerRelations@aa.com
For customer compliments and complaints please use our online form.