It is the passenger's responsibility to obtain and ensure that they are holding valid visa, insurances and travel documents. American Airlines cannot be held liable for missing or invalid documents.
Address:
American Airlines, Inc.
Trinity Square
23 - 59 Staines Road
Hounslow, Middlesex
TW3 3HE
United Kingdom
People Entitled: Ivonne Brauburger
Tel.: 02-319-3401 (Seoul office)- 051-807-8801 (Busan office)
Email: International.CustomerRelations@aa.com
For customer compliments and complaints please use our online form.