Receipts and refunds

Receipts

Refunds (request or status check)

Refunds for American Airlines tickets, seats, fees and more

What's eligible for a refund?

If you bought your ticket through American Airlines, you can request a refund for:

  • Baggage fees
  • Pet fees
  • Priority
  • Preferred seats
  • Main Cabin Extra seats
  • Same-day flight change
  • The ticket of a deceased passenger

If you bought your ticket from a travel agent or on another website, contact them for refund help.

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American Airlines Vacations

If you need to cancel your vacation package, contact American Airlines Vacations prior to travel.

Email American Airlines Vacations

Cargo and Priority Parcel Service

For loss or damage concerns with your shipment, contact American Airlines Cargo to file a claim.

American Airlines Cargo Customer Service Opens another site in a new window that may not meet accessibility guidelines

Need more help?

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